Contact

Store and rank help

Open a ticket in our Discord: join at vanillaflux.net/discord, then pick the ticket type you need in the tickets channel. Include your Minecraft username and, for purchases, your Tebex transaction ID.

Receipts and subscriptions

Find past purchases, receipts and active subscriptions in the Tebex payment portal, using the email you paid with.

Privacy requests

To ask what data we hold about you, or to have it deleted, open a support ticket in our Discord.